Capability Innovation Lifecycle Activities

See the following links for further information about capabilities and their elements:

These Business Change Management activities describe the technical stages necessary to translate a set of business and process requirements into an implemented solution. The business change manager plans and manages the activities using the Project Management Process (PMGT).

Identify the Process Model

Define the processes to be used in the management system.  The Process Model identifies the processes and their interdependencies.  This is the process model for the management system that is documented in the Quality Manual or other top level document.

The processes identify the work that is required to be carried out by the organisation.  The organisation implements this capability using a capability model that is defined for each unit in the organisation.

Identify the capability required for from an organization and establish the metrics and measurements that demonstrate that the capability has been achieved.

Define the new or enhanced organisational capability and the supporting components (Roles, Activities, Audit Criteria, and Supporting References) necessary to meet the capability requirements.

Develop or enhance the components,  such as Policies, procedures, examples, tools, structures, training, etc, required to implement the organisational capability.

Test the capability in a live organisational environment and ensure that the new capability is achieving its target benefits.

Implement the process in all areas (manager's management systems) where the activities are performed. This includes training / coaching, etc.

Provide coaching and training to the users of the process and tools.  Identify any areas that may not be achieving process targets, and log  issues for further evaluation.

Throughout the life cycle, the capability performance is evaluated to ensure that the target requirements will be met.  Analyse the current performance and log any Issues (changes) to the process, systems or materials. Small changes may be made when the issues are authorised, larger changes may be held for another major revision to the components (processes, systems, or.

Control Documents using a consistent approach across all of the processes and activities.