Pilot the Change, Process Manager

The process is tested to ensure that the process is usable and meets the requirements / metrics set for the process and the benefits are achieved for the overall business change.

The following are typically performed:

• Training and coaching is provided to individuals or teams using the process.
• Ensure that managers assess the competency of individuals using the process
• Reviews of the use of the process are held
• Audits may be held as formal reviews
• Tools are evaluated for effectiveness in supporting the process.
• Benefits are identified and evaluates.

A review is typically held to review changes prior to finalising the process. Any changes agreed to the process are made and the next (first) release of the process is issued.

A final readiness review provides an opportunity for a final check of the process effectiveness prior to roll-out.

• Pilot teams trained to use the process (or relevant parts)
• The process is being applied effectively
• Changes and updates applied to the materials
• Benefits are measured and evaluated
• A readiness review is held and decision to proceed obtained.

• Project Plan - Project Management Process

• PMGT_FRM001 Quality Review
• PMGT_FRM002 Issue Management
• SDLC_FRM001 Test Reports
• BMGT_FRM003 Audit Reports

• Control Documents
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Business Change

• Reference 1
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