Develop the Components

The supporting materials identified for the process are developed. In addition, any people that will be involved with the pilot test and roll-out are trained to a sufficient level where they can add value to the process and transfer knowledge to other process users.

Key elements to be developed are:

Final and complete version of the Process Documentation
Document and Record Requirements
Examples
Detailed Role Descriptions as appropriate
Guides for organisational structure changes
Training needs analysis by role (if required)
Training Materials (presentations)
Trainers and Coaches to introduce the process
Tools are developed or selected to automate relevant parts of the process

Prototypes may be developed to demonstrate how the process will work, or the type of information expected to carry out each activity in the process.. Prototyping is generally just an early test of the process to ensure high confidence to move into piloting the process.

The process is checked against all relevant standards to ensure that all requirements have been met.

All identified materials have been developed
Resources are trained and ready to support the pilot.
Process Information reviewed and authorised for pilot use.
Readiness review held and decision to proceed obtained.

Training Guides

Document and Record Requirements
Competency Framework
Tool Selection and Evaluation
Control Documents

Process Support

Writing Effective Procedures
External Standards, such as ISO 9001, TickIT, Investors in People, PRINCE2, SW-CMM, CMMI, People CMM, etc.

Document and Record Requirements

Each process provides a statement about the required and optional documents and records, how and where this information is held. See each of the core processes for examples of content and format.

Tool Selection and Evaluation

Once the process and the documentation has been demonstrated to meet the specified requirements (typically the first pass through the process management life cycle), the efficiency of the process can be addressed. This generally includes the development or acquisition of tools to automate the relevant parts of the process. Instead of focusing on documentation, the subsequent passes through the life cycle may focus on evaluation, selection and implementation of a tool. The purchasing process may be used to establish one or more products to pilot and then select a final version to roll-out to the entire set of individuals using the process.

Develop the Components, Process Manager