Introduction
Purpose of this Document
This document describes the Integrated Management System (IMS)used by Customer Driven Solutions Limited. It sets out our quality policy and describes the management system we use to ensure we understand and meet the needs of our Clients and continually improve the way we deliver products and services to our Clients.
See the Scope and Quality Policy for the Integrated Management System (IMS)
Why do we have a Management System?
Establishing and maintaining a management system is:
- just good management practice
- provides confidence to our customers that their needs / requirements will be met.
See the principles forming the foundation of this Integrated Management System (IMS)
Document Contents
This document is organised into the following sections:
- Introduction (this section)
- Value to Customers
- Organization, Roles and Responsibilities
- Management Capabilities
- Development and Improvement Capabilities
- Delivery and Support Capabilities
- Appendices
Document Name
This document is has the following names:
- Quality Manual.(current use)
- Organization Design.
- Operating Manual
Document Status
See the Revision History for the current status of this document.