Mapping of ISO 9001 to the Management System
ISO Standard Version: ISO 9001:2015
1 Scope
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2 Normative references
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3 Terms and definitions
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4 Context of the organization
4.1 Understanding the organization and its context
The Continual Management System Improvement process establishes the overall approach to improvement and change within the enterprise. This includes the enterprise archtiecture and the requirements for change.
4.2 Understanding the needs and expectations of interested parties
The Continual Management System Improvement process establishes the overall approach to improvement and change within the enterprise. This includes the enterprise archtiecture and the requirements for change.
4.3 Determining the scope of the quality management system
The Continual Management System Improvement process establishes the overall approach to improvement and change within the enterprise. This includes the enterprise archtiecture and the requirements for change.
4.4 Quality Management System and its processes
The Continual Management System Improvement process establishes the overall approach to improvement and change within the enterprise. This includes the enterprise archtiecture and the requirements for change.
The Project Management process provides a way to create and manage a temporary team in support of a change programme, a specific change or a temporary team needed to support a contractual commitment. We have adopted PRINCE2 as our default process.
The Capability Innovation Lifecycle process is used to establish or improve a process. This process ensures that all of our critical activities are identified and can be improved as we learn from our experience. This process includes the provision of new or revised documentation and training along with coaching and support during implementation. This life cycle integrates any technology that may have been selected or developed for this capability.
5 Leadership
5.1 Leadership and Commitment
The Planning and Review process is our strategic planning and review process for the overall enterprise. This provides the overall visibility of our purpose, objectives / goals and products and services. This also forms the basis for our internal auditing and review capability.
The Continual Management System Improvement process establishes the overall approach to improvement and change within the enterprise. This includes the enterprise archtiecture and the requirements for change.
The Contract Management process is used to establish and manage a contractual commitment with our customers.
5.2 Policy
The Continual Management System Improvement process establishes the overall approach to improvement and change within the enterprise. This includes the enterprise archtiecture and the requirements for change.
5.3 Organizational roles, responsibilities and authorities
The Continual Management System Improvement process establishes the overall approach to improvement and change within the enterprise. This includes the enterprise archtiecture and the requirements for change.
6 Planning
6.1 Actions to address risks and opportunities
The Planning and Review process is our strategic planning and review process for the overall enterprise. This provides the overall visibility of our purpose, objectives / goals and products and services. This also forms the basis for our internal auditing and review capability.
The Continual Management System Improvement process establishes the overall approach to improvement and change within the enterprise. This includes the enterprise archtiecture and the requirements for change.
6.2 Quality Objectives and planning to achieve them
The Project Management process provides a way to create and manage a temporary team in support of a change programme, a specific change or a temporary team needed to support a contractual commitment. We have adopted PRINCE2 as our default process.
The Programme Management process provides a way to handle major changes to the organization or within a contract. We have adopted Managing Successful Programmes (MSP) as our default process.
The Planning and Review process is our strategic planning and review process for the overall enterprise. This provides the overall visibility of our purpose, objectives / goals and products and services. This also forms the basis for our internal auditing and review capability.
6.3 Planning of Changes
The Project Management process provides a way to create and manage a temporary team in support of a change programme, a specific change or a temporary team needed to support a contractual commitment. We have adopted PRINCE2 as our default process.
The Programme Management process provides a way to handle major changes to the organization or within a contract. We have adopted Managing Successful Programmes (MSP) as our default process.
7 Support
7.1 Resources
The Procurement (Purchasing) process supports a manager acquire assets or resources needed to carry out the teams purpose.
The People Development process manages the life cycle of a person within within the organization. includes both their assignments and their development.
The Team Performance Management Process is used to manage the performance of a team at any level in the organization. This process is based upon the activities of a manager.
The Continual Management System Improvement process establishes the overall approach to improvement and change within the enterprise. This includes the enterprise archtiecture and the requirements for change.
The Planning and Review process is our strategic planning and review process for the overall enterprise. This provides the overall visibility of our purpose, objectives / goals and products and services. This also forms the basis for our internal auditing and review capability.
7.2 Competence
The Common Management Activities are a set of shared activities that are used across all of the processes where they are applicable.
The People Development process manages the life cycle of a person within within the organization. includes both their assignments and their development.
The Team Performance Management Process is used to manage the performance of a team at any level in the organization. This process is based upon the activities of a manager.
7.3 Awareness
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The People Development process manages the life cycle of a person within within the organization. includes both their assignments and their development.
The Team Performance Management Process is used to manage the performance of a team at any level in the organization. This process is based upon the activities of a manager.
7.4 Communication
The Common Management Activities are a set of shared activities that are used across all of the processes where they are applicable.
The Continual Management System Improvement process establishes the overall approach to improvement and change within the enterprise. This includes the enterprise archtiecture and the requirements for change.
The People Development process manages the life cycle of a person within within the organization. includes both their assignments and their development.
The Team Performance Management Process is used to manage the performance of a team at any level in the organization. This process is based upon the activities of a manager.
7.5 Documented Information
The Common Management Activities are a set of shared activities that are used across all of the processes where they are applicable.
The Capability Innovation Lifecycle process is used to establish or improve a process. This process ensures that all of our critical activities are identified and can be improved as we learn from our experience. This process includes the provision of new or revised documentation and training along with coaching and support during implementation. This life cycle integrates any technology that may have been selected or developed for this capability.
The Continual Management System Improvement process establishes the overall approach to improvement and change within the enterprise. This includes the enterprise archtiecture and the requirements for change.
8 Operation
8.1 Operational planning and control
The Contract Management process is used to establish and manage a contractual commitment with our customers.
The Common Management Activities are a set of shared activities that are used across all of the processes where they are applicable.
The Continual Management System Improvement process establishes the overall approach to improvement and change within the enterprise. This includes the enterprise archtiecture and the requirements for change.
The Team Performance Management Process is used to manage the performance of a team at any level in the organization. This process is based upon the activities of a manager.
The Planning and Review process is our strategic planning and review process for the overall enterprise. This provides the overall visibility of our purpose, objectives / goals and products and services. This also forms the basis for our internal auditing and review capability.
8.2 Requirements for products and services
The Common Management Activities are a set of shared activities that are used across all of the processes where they are applicable.
The Product / Service Innovation Lifecycle Process is used to establish or improve current product or service offerings. (this also includes service, warranty and training)
The Contract Management process is used to establish and manage a contractual commitment with our customers.
8.3 Design and Development of products and services
The Common Management Activities are a set of shared activities that are used across all of the processes where they are applicable.
The Solution Development Life cycle Process is used as a generic life cycle for delivering any type of solution to a set of requirements.
The Software Development Life cycle Process is used to establish or improve current software product or related service offerings.
The Capability Innovation Lifecycle process is used to establish or improve a process. This process ensures that all of our critical activities are identified and can be improved as we learn from our experience. This process includes the provision of new or revised documentation and training along with coaching and support during implementation. This life cycle integrates any technology that may have been selected or developed for this capability.
The Product / Service Innovation Lifecycle Process is used to establish or improve current product or service offerings. (this also includes service, warranty and training)
8.4 Control of externally provided processes, products and services
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The Procurement (Purchasing) process supports a manager acquire assets or resources needed to carry out the teams purpose.
The Project Management process provides a way to create and manage a temporary team in support of a change programme, a specific change or a temporary team needed to support a contractual commitment. We have adopted PRINCE2 as our default process.
The Programme Management process provides a way to handle major changes to the organization or within a contract. We have adopted Managing Successful Programmes (MSP) as our default process.
The Contract Management process is used to establish and manage a contractual commitment with our customers.
The Team Performance Management Process is used to manage the performance of a team at any level in the organization. This process is based upon the activities of a manager.
8.5 Production and service provision
The Project Management process provides a way to create and manage a temporary team in support of a change programme, a specific change or a temporary team needed to support a contractual commitment. We have adopted PRINCE2 as our default process.
The Programme Management process provides a way to handle major changes to the organization or within a contract. We have adopted Managing Successful Programmes (MSP) as our default process.
The Contract Management process is used to establish and manage a contractual commitment with our customers.
The Capability Innovation Lifecycle process is used to establish or improve a process. This process ensures that all of our critical activities are identified and can be improved as we learn from our experience. This process includes the provision of new or revised documentation and training along with coaching and support during implementation. This life cycle integrates any technology that may have been selected or developed for this capability.
The Solution Development Life cycle Process is used as a generic life cycle for delivering any type of solution to a set of requirements.
The Product / Service Innovation Lifecycle Process is used to establish or improve current product or service offerings. (this also includes service, warranty and training)
8.6 Release of products and services
The Common Management Activities are a set of shared activities that are used across all of the processes where they are applicable.
The Solution Development Life cycle Process is used as a generic life cycle for delivering any type of solution to a set of requirements.
The Software Development Life cycle Process is used to establish or improve current software product or related service offerings.
The Product / Service Innovation Lifecycle Process is used to establish or improve current product or service offerings. (this also includes service, warranty and training)
8.7 Control of nonconforming outputs
The Common Management Activities are a set of shared activities that are used across all of the processes where they are applicable.
The Solution Development Life cycle Process is used as a generic life cycle for delivering any type of solution to a set of requirements.
The Software Development Life cycle Process is used to establish or improve current software product or related service offerings.
The Product / Service Innovation Lifecycle Process is used to establish or improve current product or service offerings. (this also includes service, warranty and training)
9 Performance Evaluation
9.1 Monitoring, measurement, analysis and evaluation
The Common Management Activities are a set of shared activities that are used across all of the processes where they are applicable.
The Project Management process provides a way to create and manage a temporary team in support of a change programme, a specific change or a temporary team needed to support a contractual commitment. We have adopted PRINCE2 as our default process.
The Programme Management process provides a way to handle major changes to the organization or within a contract. We have adopted Managing Successful Programmes (MSP) as our default process.
The Team Performance Management Process is used to manage the performance of a team at any level in the organization. This process is based upon the activities of a manager.
The Planning and Review process is our strategic planning and review process for the overall enterprise. This provides the overall visibility of our purpose, objectives / goals and products and services. This also forms the basis for our internal auditing and review capability.
The Continual Management System Improvement process establishes the overall approach to improvement and change within the enterprise. This includes the enterprise archtiecture and the requirements for change.
9.2 Internal Audit
The Common Management Activities are a set of shared activities that are used across all of the processes where they are applicable.
The Continual Management System Improvement process establishes the overall approach to improvement and change within the enterprise. This includes the enterprise archtiecture and the requirements for change.
9.3 Management Review
The Common Management Activities are a set of shared activities that are used across all of the processes where they are applicable.
The Project Management process provides a way to create and manage a temporary team in support of a change programme, a specific change or a temporary team needed to support a contractual commitment. We have adopted PRINCE2 as our default process.
The Programme Management process provides a way to handle major changes to the organization or within a contract. We have adopted Managing Successful Programmes (MSP) as our default process.
The Team Performance Management Process is used to manage the performance of a team at any level in the organization. This process is based upon the activities of a manager.
The Planning and Review process is our strategic planning and review process for the overall enterprise. This provides the overall visibility of our purpose, objectives / goals and products and services. This also forms the basis for our internal auditing and review capability.
The Continual Management System Improvement process establishes the overall approach to improvement and change within the enterprise. This includes the enterprise archtiecture and the requirements for change.
10 Improvement
10.1 General
The Common Management Activities are a set of shared activities that are used across all of the processes where they are applicable.
The Team Performance Management Process is used to manage the performance of a team at any level in the organization. This process is based upon the activities of a manager.
The Planning and Review process is our strategic planning and review process for the overall enterprise. This provides the overall visibility of our purpose, objectives / goals and products and services. This also forms the basis for our internal auditing and review capability.
The Continual Management System Improvement process establishes the overall approach to improvement and change within the enterprise. This includes the enterprise archtiecture and the requirements for change.
10.2 Nonconformity and corrective action
The Common Management Activities are a set of shared activities that are used across all of the processes where they are applicable.
The Continual Management System Improvement process establishes the overall approach to improvement and change within the enterprise. This includes the enterprise archtiecture and the requirements for change.
10.3 Continual Improvement
The Common Management Activities are a set of shared activities that are used across all of the processes where they are applicable.
The Team Performance Management Process is used to manage the performance of a team at any level in the organization. This process is based upon the activities of a manager.
The Planning and Review process is our strategic planning and review process for the overall enterprise. This provides the overall visibility of our purpose, objectives / goals and products and services. This also forms the basis for our internal auditing and review capability.
The Continual Management System Improvement process establishes the overall approach to improvement and change within the enterprise. This includes the enterprise archtiecture and the requirements for change.
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