Introduction - Common Management Processes

This process contains the critical activities that are used across the management activities.  These critical activities are documented once in this management system and referenced from the Audit Criteria, or additional process detail.

Critical Activities are defined in only one place in this management system.

The audit criteria defined for each activity used to support more than one process.

The common activities are in the areas of:

• Manage Risks
• Manage Issues
• Manage Critical Decisions
• Manage Quality Inspections
• Conduct Meetings
• Measure and Analyze process and product data
• Plan and conduct Audits
• Control Documents

Number of actions identified.

Time to close the item

Other measurements are unique to the activity.

Resource effort applied to each activity.

Time required to achieve results lower over usage.

The activities are not performed consistently or at all.

Tools are not available to support these activities.

Cross-Process Critical Activities

The following activities support many of the processes within the set and are defined in this area.

• Capture and Manage Issues
• Identify and Manage Risks
• Identify and manage Critical Decisions
• Prepare for and hold Quality Reviews
• Prepare for and conduct Meetings
• Measure and analyse process and product data
• Plan and conduct audits and assessments
• Prepare and manage resource requirements
• Prepare and monitor spending plans
• Identify and control documents