Integrated Management System Principles

The Integrated Management System (IMS) was designed and created to address a number key business challenges and problems.  These problems simply stated are:

 

  • Process improvement is challenging
  • Good Management practice is not always obvious and seen
  • Staff and management find the creation, organization, and maintenance of usable set of processes and tools expensive and time consuming
  • It seems that there are 'too many' Quality and project management standards and approaches in the world today; linking, combining, rationalizing them into a coherent program is extremely difficult
  • The value of an easy to use and maintain set of process assets is difficult to quantify if people have not successfully implemented the processes across an organisation.
  • Process Implementation and culture change are the most difficult aspects of process improvement. The documentation is the easy step to take.

 

The following principles underpin the use of the management system:

The management system is the work not extra work

The management system is based upon best practice and good management practices. This is our default practice.

  • if we cannot use a defined process, we will improve it or replace it
  • Our default processes form the basis for working with our customers.
  • We share the benefits of taking this approach with our customers.
  • Many of these principles are integrated into our Quality Policy

Systems approach

We take a systems approach to the solutions we provide, our management system and the technology we develop or use. Systems thinking and practice are at the heart of our approach. We ensure that our enterprise is architected and designed to deliver the best results. This ensures that we understand the Enterprise as a system of systems.

Organization as a Living Social System

We integrate the principles of living systems into our approach to the organization. This provides a much better way to ensure that people develop their skills, knowledge and experience as part of the organization.

Capability Based Architecture, Planning and Change

Capabilities are the critical element of the management system. Capabilities are used to establish, maintain and change our management system.

Change is fully integrated into the management system. Planning is a key element of change along with various change life cycles. Planning can be used to create new organizations and management systems as well as adapting existing organizations to environmental changes.

Adopting rather than Reinventing

We have an Integrated Management System (IMS) that allows us to identify and integrate external standards into our approach. This also includes a way to integrate our customers management system with our Integrated Management System (IMS).

In addition, we will tailor these processes to the situations we see. In general, this saves time and reduces costs of our solutions.

Use what we sell

We use what we sell to ensure that we 'walk the talk'. We can demonstrate our approach and practices because we use them. Given our set of processes we use, we have a default set of practices that we draw from when working internally or with our customers.

Continual Improvement

Our management system provides a basis for continual improvement. Any changes or improvements are reflected in a revised Integrated Management System (IMS). Our Integrated Management System (IMS) provides the capabilities to make these improvements.