Equal Opportunities Policy

Policy Identifier: MGT-POL-003

Owner: Bruce McNaughton, Managing Director

Document Status and Date: 05-May-2019, Draft, Version 0.0

Approved By: Bruce McNaughton, 05-May-2019

Re-Approval Date: 05-May-2021

Applicability

All employees and contractors working in Customer Driven Solutions..

Policy

Customer Driven Solutions Limited is a small business committed to equal opportunities for all as defined in the Equality Act 2010 as a central part of our management system.

We ensure that all of our activities, including internal activities (Hiring / personnel development); and external activities (consulting, interim management, events, and projects or programmes) do not discriminate in any of the following protected characteristics:

  • Age
  • Disability
  • Gender reassignment
  • Marriage and civil partnership
  • Race
  • Religion or belief
  • Sex
  • Sexual orientation

Any acts of discrimination, or harassment or victimisation, either direct, indirect will not be tolerated in our organization or the people we work with.

Any incidents arising from interaction with our staff or contractors will be identified and stopped immediately and a management issue raised and tracked to closure.

Our priorities for dealing with management issues is addressed by allocating people's time and effort according to the following priorities:

  • Health and safety
  • Management Issues
  • Warranty Issues
  • Completion of Contractual Commitments
  • Delivery against contracts
  • Proposals for New Work.

Where work is performed for another organisation that has an existing Equal Opportunities Policy, we will follow that process as a primary process with our default internal processes to be used as required.

Training is provided to all employees and contractors on this policy and the supporting Issue Management procedures.

References

The following references support this policy

  • Equality Act 2010, supported by
    • Employment, Statutory Code of Practice
    • Equal Pay, Statutory Code of Practice
    • Services, Public Functions and Associations, Statutory Code of Practice
  • Issue Management Template and Process.
  • Resource Allocation Priorities Policy
  • People Development Process, specifically:
    • Recruiting and Selection activity
    • the Performance review activity.
  • Management System Quality Manual based upon core ISO 9001:2015 requirements.