Process Owners Policy

Policy Identifier: MGT-POL-002

Owner: Bruce McNaughton, Managing Director

Document Status and Date: 05-May-2019, Draft, Version 0.0

Approved By: Bruce McNaughton, 05-May-2019

Re-Approval Date: 05-May-2021

Applicability

Process Owners and Process Managers, and all unit managers

Policy

The processes identify the critical activities necessary to meet our business, customer satisfaction, product development, and people commitments.

Each Process will have an owner from within the business. The process owner will ensure that:

  • The processes define what we expect people to do to carry out their roles and responsibilities.

  • The processes represent best practice across the organization.

  • A process manager will be assigned to define, pilot, roll-out and maintain the process to meet the needs of the users and the business.

The work to establish and implement these processes will be managed as a program / project and will be given sufficient priority to achieve our stated approved objectives for the process.