Evaluate Capability and Capacity, People Manager

Description

After the Team Operating Plan has been approved, the plan is used to manage the capability and capacity of the people in the organisation.

The key areas to watch are:

  • Changes in Skill requirements
  • New technology or products
  • Changes in the economic climate

The capability represents the competence required (skills, knowledge, and experience) of the people necessary to carry out the mission and objectives of the team.  The capacity is the measure of how much of each of the skills, knowledge and experience is required or available.

The people manager uses current forecasts for projects and work to revise the demand for people against the supply of people.  Any gaps will be identified and addressed within the planning constraints.

The People Manager also balances the plan against a mix of permanent and temporary people.  This mix influences the cost basis for team.  The people manager may manage a recovery cost target for the organisation.

Audit Criteria

  • Gaps identified and tracked to closure
  • Variance in terms of headcount and costs identified if necessary

Document Templates

  • Capability Inventory tbd
  • Capacity Plan tbd

Forms

Process Details

  • Standard costs for people management tbd
  • Capability Planning and Tracking tbd
  • Capacity Planning and Tracking tbd
  • Competency Framework

References

  • Reference 1

Additional Details